Privacy Policy
At Fekomistore.com, a subsidiary of Fekomi Global, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect from our customers, how we use that information, and the steps we take to ensure your data is kept secure.
1. Information We Collect We collect the following types of personal information:
- Personal Identification Information: This includes your name, email address, shipping address, phone number, and any other information necessary to complete transactions.
- Payment Information: We collect payment details (credit card number, billing address) for processing your purchases securely.
- Purchase History: We keep a record of your past purchases, including product preferences and order details.
- Website Usage Data: We collect non-personal information about how you interact with our website through cookies and analytics tools. This includes your IP address, browser type, pages visited, and time spent on our site.
2. How We Use Your Information We use your personal data for the following purposes:
- Order Processing: To complete and ship your orders.
- Customer Support: To address inquiries, resolve issues, or provide assistance.
- Marketing Communications: To send you promotional offers, updates, and newsletters if you have subscribed to our marketing communications. You may opt out of these communications at any time.
- Website Improvement: To analyze trends and improve our website’s functionality and user experience.
- Security: To protect against fraud and unauthorized transactions, ensuring the security of our services.
3. Sharing of Information We do not sell or share your personal information with third parties, except in the following cases:
- Service Providers: We may share your information with third-party vendors who assist with our operations, such as payment processing, shipping, and marketing. These service providers are obligated to keep your information confidential.
- Legal Compliance: We may disclose your personal information if required to do so by law or in response to a legal request, such as a court order or government investigation.
4. Cookies Our website uses cookies to enhance your browsing experience. Cookies help us understand your preferences, track your usage, and personalize your experience on our site. You can modify your browser settings to disable cookies, but this may limit certain functionalities of our website.
5. Data Security We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
6. Retention of Data We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When your data is no longer needed, we securely delete or anonymize it.
7. Your Rights You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information where it is no longer necessary for us to retain it.
- Opt-Out: Opt out of receiving marketing communications by following the unsubscribe link in the emails we send.
8. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to read their privacy policies before providing any personal information.
9. Changes to This Policy We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page, and the updated version will reflect the “Effective Date” at the top of the policy.
10. Contact Us If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
Fekomistore.com
Email: info@fekomistore.com